BtoE
Where things stand today on refunds and cancellations for Subject purchases on BtoE.
Last Updated: September 28, 2026We do not currently offer refunds for completed purchases, except where required under applicable Indian consumer protection law (including the Consumer Protection (E-Commerce) Rules, 2020) or in cases of duplicate or erroneous charges verified by our team.
Each Subject is sold with a fixed access period of 180 or 365 days, shown before checkout, and your access starts when your purchase is completed. Please check the Subject details before you buy.
Payments are processed entirely by Razorpay. If you were charged twice, or a payment failed but the money was deducted, email contact@btoe.in from your registered email address with the Subject name and your Razorpay payment ID or transaction reference, and we will look into it.
A detailed Refund & Cancellation Policy is being finalised. It will be published on this page, and we will update the “Last Updated” date when it is.
Questions about a purchase, or a payment that did not go through as expected? Reach out to us.
contact@btoe.in